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DBG Amex sent me this regarding a dispute what should I say

"Thank you for contacting us about the charge(s) on you...
Orchid main people mediation
  08/18/17
...
Orchid main people mediation
  08/18/17
they're just trying to make you jump through another hoop in...
Pearl Newt
  08/18/17
They used to approve everything
Orchid main people mediation
  08/18/17
i get that sometimes. i'd just copy and paste whatever you w...
gold excitant sanctuary candlestick maker
  08/18/17


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Date: August 18th, 2017 3:26 PM
Author: Orchid main people mediation

"Thank you for contacting us about the charge(s) on your account from (goy scam central). To assist us in our investigation on your behalf, we would like you to provide us with:

a detailed letter describing the events surrounding your claim, including the exact amount of credit you are requesting."

I already provided all this info on the dispute form so wtf

(http://www.autoadmit.com/thread.php?thread_id=3705303&forum_id=2#34020918)



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Date: August 18th, 2017 3:32 PM
Author: Orchid main people mediation



(http://www.autoadmit.com/thread.php?thread_id=3705303&forum_id=2#34020988)



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Date: August 18th, 2017 3:33 PM
Author: Pearl Newt

they're just trying to make you jump through another hoop in the hopes that you'll forget about it and they can deny the refund

(http://www.autoadmit.com/thread.php?thread_id=3705303&forum_id=2#34020994)



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Date: August 18th, 2017 3:33 PM
Author: Orchid main people mediation

They used to approve everything

(http://www.autoadmit.com/thread.php?thread_id=3705303&forum_id=2#34021006)



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Date: August 18th, 2017 3:37 PM
Author: gold excitant sanctuary candlestick maker

i get that sometimes. i'd just copy and paste whatever you wrote on the claim form.

doesnt mean theyre not gonna approve it. just prob means the merchant is fighting it and they want more detail.

amex is still on your side.

(http://www.autoadmit.com/thread.php?thread_id=3705303&forum_id=2#34021037)