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DBG Amex sent me this regarding a dispute what should I say

"Thank you for contacting us about the charge(s) on you...
Jet Spot
  08/18/17
...
Jet Spot
  08/18/17
they're just trying to make you jump through another hoop in...
metal legend field
  08/18/17
They used to approve everything
Jet Spot
  08/18/17
i get that sometimes. i'd just copy and paste whatever you w...
Mahogany mad-dog skullcap
  08/18/17


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Date: August 18th, 2017 3:26 PM
Author: Jet Spot

"Thank you for contacting us about the charge(s) on your account from (goy scam central). To assist us in our investigation on your behalf, we would like you to provide us with:

a detailed letter describing the events surrounding your claim, including the exact amount of credit you are requesting."

I already provided all this info on the dispute form so wtf

(http://www.autoadmit.com/thread.php?thread_id=3705303&forum_id=2#34020918)



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Date: August 18th, 2017 3:32 PM
Author: Jet Spot



(http://www.autoadmit.com/thread.php?thread_id=3705303&forum_id=2#34020988)



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Date: August 18th, 2017 3:33 PM
Author: metal legend field

they're just trying to make you jump through another hoop in the hopes that you'll forget about it and they can deny the refund

(http://www.autoadmit.com/thread.php?thread_id=3705303&forum_id=2#34020994)



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Date: August 18th, 2017 3:33 PM
Author: Jet Spot

They used to approve everything

(http://www.autoadmit.com/thread.php?thread_id=3705303&forum_id=2#34021006)



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Date: August 18th, 2017 3:37 PM
Author: Mahogany mad-dog skullcap

i get that sometimes. i'd just copy and paste whatever you wrote on the claim form.

doesnt mean theyre not gonna approve it. just prob means the merchant is fighting it and they want more detail.

amex is still on your side.

(http://www.autoadmit.com/thread.php?thread_id=3705303&forum_id=2#34021037)